Lifetime Warranty Repair
Our Lifetime Repair Warranty is designed to ensure the durability and long-lasting comfort of your underwear, covering repairs for broken components, loose stitches, and holes. It also includes garment amendments for weight loss, such as tightening and taking in to improve the fit, but does not cover modifications for weight gain, as additional materials cannot be added. This warranty applies to the original purchaser and is intended for items with wear and tear from regular use and washing. We will repair the product free of charge, though customers are responsible for shipping costs to and from our repair facility.
We’re committed to sustainability and fostering a lasting love affair with our lingerie pieces. This warranty is valid for the lifetime of the product and does not guarantee replacement. It becomes void if the product has been altered, improperly washed, or intentionally damaged. We reserve the right to determine whether a repair is necessary or if the damage falls outside the warranty terms.